Information for consumers

I would hereby like to inform clients-consumers, i.e. natural persons not acting in the course of their business or in the independent exercise of their profession, that the relationship between the solicitor and the client-consumer (hereinafter the ‘client’) is governed by Act no. 634/1992 Coll., on consumer protection, as amended, and Regulation (EU) no. 524/2013 of the European Parliament and of the Council on alternative dispute resolution for consumer disputes (hereinafter referred to as the ‘Online Dispute Resolution Regulation’). At the client’s request, the solicitor is obliged to issue a document on the provision of legal services listing the date on which legal services were provided. In the case of a complaint made against the legal service, the solicitor must issue a document specifying when the client has exercised the right to file a complaint, why the complaint was made, and how he wants the complaint to be settled. In the event of a dispute between the client and the solicitor, the client has the right to out-of-court settlement of this dispute arising from the contract for the provision of legal services. The authorised entity for out-of-court settlement of consumer disputes between the client and the solicitor arising from a contract for the provision of legal services is the Czech Bar Association, CRN: 66000777, registered office at Národní 16, Prague 1, 110 00. Out-of-court settlement of consumer disputes is free of charge and the costs associated with it are borne by the parties themselves. The client may file a motion to initiate out-of-court proceedings with the solicitor no later than 1 year from the date on which he exercised his right, which is the subject of the dispute. For more information about out-of-court settlement of consumer disputes by the Czech Bar Association, visit the website of the Czech Bar Association. In the event of a dispute between the client and the solicitor that is not settled directly between the parties, the solicitor shall give the consumer the above information in paper form or on another durable medium. Pursuant to Article 14 of the Online Dispute Resolution Regulation, I hereby state that the client may also use the online dispute resolution platform established by the European Commission at

Registered office

Korunní 1740/129, 130 00 Praha 3


Plhovská 340, 547 01 Náchod

Telephone no.

+420 607 060 064

Data box ID



Reg. no. ČAK







Account no.


© 2022 Mgr. Martin Hýbl, advokát

Information for consumers